Puma Downtown Backpack

If you change your mind on a purchase, please return your goods to us within 30 days of receiving your order.

All returns must be unworn and unopened, unwashed and undamaged, in their original condition with all original tags attached and/or in their original packaging which must also be undamaged in its original condition.

The original packaging must also be returned in its original condition and must not be marked, labelled, damaged, or taped.

Due to health and hygiene, we do not offer refunds on underwear, swimwear and jewelry piercing products unless faulty. JD Sports Malaysia reserves the right to reject your return should the item, its box or packaging be marked, damaged, or not returned in a saleable condition.

The following products are classified as Non-Returnable Products:
Nike Dunk and Nike Air Force 1
All Jordan Footwear
New Balance 550, New Balance 990V6, New Balance 530
All Yeezy Products
All Raffle Products
Sport Bra(s)
Undergarment(s)
Sock(s)
Swimwear(s)
Bikini(s)

JD Sports Malaysia reserves the right to modify or include products classified as Non-Refundable including limited time-based restrictions at any time.

With effect from 15 February 2023, JD Sports Malaysia will no longer accept physical returns to the warehouse.