How do I return something to you?
You can make your own arrangements through any postal carrier but we recommend you use one who can give you a "Certificate of Posting" as, until the parcel reaches us, it's your responsibility.
Please return to:
JD Internet Returns
Michael Faraday Avenue
- By post
How long does it take to process a refund?
As soon as your return has been received and checked by our warehouse team , we’ll email you to let you know.
In the unlikely event that you haven’t received an email within 10 days of returning your items. Contact our Customer Care Team and we’ll help you out.
Make sure you let us know your original order number, which items you have returned and any delivery reference numbers when you contact us
- As soon as your return has been received and checked by our warehouse team , we’ll email you to let you know.
How will I know you have successfully received my order?
Once the order has been processed a confirmation email will be sent to you. This is usually within a few hours.
Please note that this may go into your junk/spam email folder if you have not shopped with us online before.
Alternatively, you can check the status of your order by logging into your account and then clicking on My Orders.
- Once the order has been processed a confirmation email will be sent to you. This is usually within a few hours.
£5 - £300
The ultimate gift card is the only gift card you need. Available in over 500 stores across the country, it's the perfect gift.Buy gift cards
Find your local store, view opening hours and find out where you can get free delivery to collect your order from!Find my nearest Store
Visit our corporate website at www.jdplc.com Copyright © 2017 JD Sports All rights reserved.